This privacy policy sets out how LoyalToMusic.com uses and protects any information that you give LoyalToMusic.com when you use this website.LoyalToMusic.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 

PRIVACY

At Loyaltomusic.com ("LTM"), we are committed to protecting your privacy. We have taken great efforts to keep your information confidential and secure at all times within our system. LTM is not an "information broker." We do not engage in the selling of the habits, behavior, buying patterns, or demographic information of our users. We use the information we collect about you to process orders, pay royalties and provide the best service possible.Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.  

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. LTM may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We may revise this Privacy Policy occasionally, so please check it frequently.

Normal delivery is within 5-7 business days for domestic carriers (USPS). International shipping is 7-14 business days. Customers are responsible for all shipping costs. Due to Covid-19 and beyond our control, our shipping times have increased to 2-4 weeks for domestic and 3-6 weeks for international.

PLACING ORDERS

When you place an order, LTM will need to know your name, mailing address, billing address, email address. Your credit card number and its expiration date will not be visible to our staff, so your information will be secure. All of this information is necessary for us to complete the transaction and notify you of your order status. If you are ordering for the first time, we also require that you create an account on our site. Finally, we maintain a history of the products you have ordered.

TRACKING MY ORDER

LTM will send you an email with your tracking number once your package is shipped. The tracking number is also available by going to the My Order section after logging in to your account (if you don't have an account, go to the Guest Orders page), pulling up your order and clicking on the "Shipments" link.

When you register a LTM  account with us, you must choose a username and password to access your account. You must also provide your name, street address, and email address so that we may contact you, when necessary, concerning activity that is relevant to your account. Finally, in order to comply with The Children's Online Privacy Protection Act of 1998 (COPPA), you must provide your date of birth to confirm that you are 13 years of age or older.

If you are a child under 13 years of age, we and COPPA require that your parents be informed of your intent to create an account at LTM . You will only be able to enter a username, password, and your parent's email address. Your parents will be contacted via email and must give permission for you to register an account at LTM . If we do not receive your parent's permission in a timely fashion, your username, password, and parent's email address will be deleted and you will not have a LTM  account. If we receive your parent's permission, you may create a LTM  account. As with all personal information collected at LTM , your data will be kept confidential and will never be sold, shared, or leased to any third party.

We may use the information we collect from you when you register, make a purchase/billing, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• to administer a contest, promotion, survey or other site feature.  
• to send out offers and promotions will be delivered to you in the form of an email newsletter.
• to quickly process your transactions
• to send periodic emails regarding your order or other products and services
•  if you have signed up to receive our Email Newsletter updates 

We use the information we collect from you for billing purposes and to fill your orders. We do not store your credit card information.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

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